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September

16
2025
Industry News

Lamont signs CT data privacy bill

Connecticut Gov. Ned Lamont signed a data privacy bill that strengthens the state’s consumer protection laws at a ceremony in Norwalk on Monday.

The law regulates junk fees and price gouging and includes safeguards to prevent companies from eavesdropping on connected devices.

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September

16
2025
Industry News

Failure to Establish Agency Relationship Dooms TCPA Class Action

A federal court in Nevada recently granted a motion to dismiss, reaffirming that an agency relationship between a target defendant and the people actually making the calls is necessary for a plaintiff to sustain a claim for Telephone Consumer Protection Act (TCPA) violations.

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September

16
2025
Industry News

Ousted Democratic NCUA board members have no protection from firing, Trump Administration Argues

President Trump had the right to fire two Democratic NCUA board members because federal law affords them no protection from being ousted, the administration argued in federal court.

“Because Congress has not enacted any statutory restrictions on the President’s authority to remove NCUA Board Members, they are removable at will,” the administration said in a brief filed in the U.S. Court of Appeals for the District of Columbia.

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September

16
2025
Industry News

Trump Executive Order Prompts OCC Guidance on Fair Banking Access

In early August, President Donald J. Trump signed an Executive Order aimed at preventing financial institutions from denying or restricting services based on political or religious beliefs or lawful business activities. The measure, titled “Guaranteeing Fair Banking for All Americans,” directs federal regulators to eliminate what the administration calls “politicized or unlawful debanking.”

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September

12
2025
Compliance

AI in Collections: Balancing Efficiency with Explainability

Artificial intelligence (AI) is no longer a theoretical add-on in collections. It is already embedded in how lenders, agencies, and settlement partners segment accounts, route communications, and predict repayment outcomes. From conversational chatbots to advanced risk scoring models, AI is becoming part of the operational backbone of recovery.

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