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April

25
2025
Strategy

Bridging the Gap: How Debt Settlement Companies and Lenders Can Collaborate for Consumer Success

Consumers are increasingly turning to debt settlement companies to assist them with managing their (growing) debt. That means lenders and servicers and debt settlement companies should be collaborating to benefit consumers.

Through collaboration and leveraging technology, lenders and servicers and debt settlement firms can craft tailored plans that cater to consumer needs, leading to better consumer outcomes.

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April

25
2025
Industry News

President Trump Issues Executive Order to Eliminate Disparate Impact Analysis

Yesterday, President Donald J. Trump issued an executive order titled “Restoring Equality of Opportunity and Meritocracy.” This order aims to eliminate the use of disparate impact liability in all contexts, emphasizing the importance of treating all citizens equally under the law and promoting a merit-based, colorblind society.

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April

25
2025
Industry News

OCC, FDIC eliminating ‘reputational risk’ from supervision, examinations

The OCC has removed “reputational risk” from its handbooks and guidance and the FDIC is moving to do the same.

The OCC’s decision supports “the OCC’s mission and its supervisory objectives to ensure that banks have appropriate and strong risk management processes for their business activities, treat customers fairly, and comply with applicable laws and regulations,” the agency said, in announcing the move.

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April

25
2025
Industry News

FDIC Makes Public March Enforcement Actions

The Federal Deposit Insurance Corporation (FDIC) today released a list of orders of administrative enforcement actions taken against banks and individuals in March 2025. There are no administrative hearings scheduled for May 2025.

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April

25
2025
Compliance

How Collection Agencies and Repo Vendors Can Save Themselves with Better Testing

Nobody cheers when audit season rolls around… except me.

While collection agencies groan and repossession vendors brace for impact, I’m over here reviewing contractual requirements and queuing up spreadsheets to test results. And the creditors? They don’t exactly relish the role of audit police either. But here’s the truth: it’s not about catching someone doing something wrong—it’s about preventing wrong from happening at all.

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