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May

10
2024
Industry News

Fifth Circuit Denies CFPB’s Petition for Panel Rehearing in Credit Card Late Fee Rule Lawsuit

On May 3, the U.S. Court of Appeals for the Fifth Circuit entered an order denying the CFPB’s (CFPB) petition for a panel rehearing and effectively setting the stage for a long-awaited ruling on a preliminary injunction in the ongoing lawsuit challenging the CFPB credit card late fee rule.

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May

9
2024
Trends

Empowering Privacy: FTC’s 2023 Update on Safeguarding Consumer Data

The Federal Trade Commission (FTC) has recently released its Privacy and Data Security Update for 2023, offering insights into its efforts to safeguard consumer privacy in an era of rapidly evolving data usage. The report highlights the FTC’s proactive stance in protecting consumers against indiscriminate data collection and exploitation by companies.

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May

9
2024
Trends

CFPB Report Highlights Consumer Frustrations with Credit Card Rewards Programs

WASHINGTON, D.C. – The Consumer Financial Protection Bureau (CFPB) issued a new report finding consumers encounter numerous problems with credit card rewards programs. Consumers tell the CFPB that rewards are often devalued or denied even after program terms are met.

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May

9
2024
Trends

New Report: Authorized Fraud Scams Damaging to Bank-Customer Relationships

Despite ongoing efforts to educate consumers on protecting themselves against financial crime, increasing authorized fraud and scam instances are nightmares for banks and their customers. Authorized fraud, which targets customers or bank employees, is particularly troubling.

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May

9
2024
Industry News

With Landmark Price Transparency Law Set to Go into Effect July 1, Attorney General Bonta Releases Guidance for Businesses

OAKLAND — As the landmark price transparency law is set to go into effect July 1, California Attorney General Rob Bonta today released guidance to help businesses across the state comply with the new law. According to 2018 data from Consumer Reports, at least 85% of Americans have experienced a hidden or unexpected fee for a service, and more than two-thirds of those surveyed in 2023 said they were paying more now in surprise charges than they did five years earlier.

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