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May

8
2024
Industry News

CFPB Files Student Loan Servicing Enforcement Action

The Consumer Financial Protection Bureau filed two complaints and requests for relief against student loan servicers this week. “The National Collegiate Student Loan Trusts purchase and securitize student loans, and PHEAA (Pennysylvania Higher Education Assistance Agency) services the loans,” according to a news release from the CFPB.

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May

8
2024
Trends

ARM Industry Claims a Mixed Bag in March

FDCPA and FCRA cases fell, while TCPA and CFPB complaints increased in March, according to the latest report from WebRecon.

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May

8
2024
Industry News

CFPB to distribute nearly $40 million to consumers misled by fintech company LendUp Loans

This month, 118,101 consumers who were deceived by LendUp Loans LLC will receive checks in the mail. LendUp Loans, headquartered in Oakland, California, offered single-payment and installment loans to consumers online and marketed itself as an alternative to payday lenders.

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May

7
2024
Industry News

CFPB Takes Action Against Chime Financial for Illegally Delaying Consumer Refunds

WASHINGTON, D.C. – Today, the Consumer Financial Protection Bureau (CFPB) took action against Chime Financial for failing to give consumers timely refunds when their accounts were closed. Thousands of consumers waited for weeks or even months for balance refunds after closing their accounts - a failure that inflicted significant financial harm on consumers who did not have access to critical funds to help make ends meet.

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May

7
2024
Industry News

Data Security Is Top Priority as Payments Enter Zettabyte Era

You’ve probably heard it before, but data is undoubtedly the oil of the 21st century. And, just like oil, any data breaches or the equivalent “spills” of consumer information can be damaging to both businesses and their ecosystems.

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