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May

6
2024
Compliance

Daily Decision Recap: Misleading Emails, Confusing Letters and More

Each week, ACA International’s compliance team covers relevant case summaries for ACA members. Here’s a rundown of recent top FCRA, TCPA and FDCPA cases we’ve covered.

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May

6
2024
Industry News

FTC Highlights Privacy and Data Security Work

The report details agency actions related to AI and health privacy, as well as Fair Credit Reporting Act enforcement.

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May

6
2024
Industry News

Trades weigh in on BOI data collection, credit union tax exemptions

Financial trade organizations have their sights trained on several pressing regulatory issues that were not as widely publicized as others but are still critical to their operations. In this roundup, we examine what some of the largest associations representing banks and credit unions have to say about potential rulemaking activities and pending legislative matters that could affect their members’ businesses, detailed below:

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May

6
2024
Industry News

BetterHelp Customers Will Begin Receiving Notices About Refunds Related to a 2023 Privacy Settlement with FTC

About 800,000 people will begin receiving notices today that they are eligible for refunds stemming from the Federal Trade Commission’s 2023 settlement with BetterHelp related to allegations that the online therapy firm used and shared consumers’ health data, including sensitive information about their mental health, with third parties for advertising.

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May

6
2024
Trends

J.D. Powers: Consumers losing trust in big banks

Consumer trust in the nation’s largest retail banks has declined significantly during the past two years due to unexpected fees, poor customer service, and bad press, according to the J.D. Power 2024 U.S. Retail Banking Satisfaction Study.

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