Many state Attorneys General are celebrating Consumer Protection Week this week by releasing their top consumer complaint categories, summarizing their past year’s successes, and/or providing consumer education. As the AG press releases show, some AGs use voluntary dispute resolution to obtain relief from consumer complaints, and others take a monitoring approach, often referring to other agencies as appropriate.
In this final episode of our Year in Review series, Chris Willis is joined by colleagues David Anthony, Stefanie Jackman, and Jonathan Floyd to discuss the year in review and look ahead for debt collection. They provide crucial updates on significant developments in 2024, including the heightened regulatory focus on medical debt at both federal and state levels, and the implications of the Consumer Financial Protection Bureau’s (CFPB) uncertain future.
As cyber threats become more sophisticated, chief operating officers (COOs) are turning to generative AI (GenAI) to enhance data security.
According to a PYMNTS Intelligence December 2024 The AI MonitorEdge Report, “COOs Leverage GenAI to Reduce Data Security Losses,” COOs are optimistic about the long-term benefits of integrating artificial intelligence (AI) into their security frameworks. The report examines how this shift, driven by the need to address rising cyberattacks and fraud, represents a key change in how organizations manage risks.
The Federal Communications Commission (FCC) has taken a major step toward improving transparency in call blocking by streamlining the notification and redress process for voice service providers. At its Feb. 27 meeting, the FCC unanimously adopted an order requiring standardized call-blocking notifications and enhanced measures to prevent fraudulent calls.
With global data breaches compromising billions of records and average data-breach costs significantly increasing year over year, organizations face mounting challenges in protecting data. This paper explores how AI can enhance data protection by facilitating and improving privacy-enhancing technology, data impact assessments, data minimization, and data security.
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