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October

4
2024
Industry News

Truist Bank Files Notice of Data Breach Following Incident at Debt Collection Company

On October 1, 2024, Truist Bank filed a notice of data breach with the Attorney General of California after discovering that an incident at Financial Business and Consumer Solutions, Inc. (“FBCS”) resulted in Truist data being exposed to unauthorized access.

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October

4
2024
Compliance

CFPB Intensifies Scrutiny on Medical Debt Collection Practices

On October 1, the Consumer Financial Protection Bureau (CFPB or Bureau) issued an advisory opinion aimed at debt collectors and emphasizing their obligations under the Fair Debt Collection Practices Act (FDCPA) and Regulation F. The opinion specifically emphasizes the prohibitions on false, deceptive, or misleading representations, and unfair or unconscionable means to collect or attempt to collect medical debts.

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October

4
2024
Industry News

California Strengthens Consumer Protections with New Legislation on Medical Debt, Subscriptions, and Financial Fees

As anticipated, Governor Gavin Newsom recently signed several key bills into law, focusing on consumer protections and financial fairness. These new laws are set to safeguard Californians from the burdens of medical debt, misleading subscription services, and unfair banking fees.

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October

3
2024
Compliance

CFPB issues guidance on avoiding illegal debt collection tactics

The Consumer Financial Protection Bureau (CFPB) recently issued guidance to prevent families from being targeted by illegal medical debt collection tactics. In the United States, an estimated 100 million people owe more than $220 billion in medical debt. The bills often are confusing and filled with errors, and predatory practices inflate healthcare costs.

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October

3
2024
Compliance

CFPB Blog: Debt collectors who attempt to collect on spouse’s medical bills from a survivor may violate federal law

The CFPB recently issued a blog post, highlighting debt collection impacts on surviving spouses. In the blog, the CFPB warns that debt collectors who try to collect on a spouse’s medical bills from a survivor, who is not legally liable for the bills, may violate the Fair Debt Collection Practices Act and state law.

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