Collections news at your fingertips

Stay up-to-date with the latest news and developments in the collections industry.
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

September

17
2024
Industry News

FTC Sends More Than $2.6 Million to Consumers Harmed by FloatMe’s Deceptive and Discriminatory Lending Practices

The Federal Trade Commission is sending more than $2.6 million in refunds to consumers harmed by online cash advance provider FloatMe. The company deceived consumers with false promises of “free money” and discriminated against some consumers who applied for cash advances.

Read post

September

17
2024
Industry News

CFPB Takes Action to Stop Banks from Harvesting Overdraft Fees Without Consumers' Consent

Today, the Consumer Financial Protection Bureau (CFPB) published guidance to help federal and state consumer protection enforcers stop banks from charging overdraft fees based on phantom opt-in agreements. Phantom opt-ins occur when banks claim they have customers’ consent to charge overdraft fees but there is no proof they actually obtained that consent. Under the Electronic Fund Transfer Act, banks cannot charge overdraft fees on ATM and one-time debit card transactions unless consumers have affirmatively opted in.

Read post

September

16
2024
Strategy

Consolidation Trend Puts Bank-FinTech Partnerships in New Light

Good things tend to consolidate as the cream rises to the top. The FinTech sector has seen meteoric growth over the past decade, disrupting traditional financial services and revolutionizing how consumers and businesses transact. Recent trends, however, indicate a shift toward consolidation in the space.

Read post

September

16
2024
Compliance

The best way to regulate AI might be not to specifically regulate AI. This is why

The new wave of artificial intelligence – so-called AI – is bringing with it promises as well as threats. By assisting workers, it can raise productivity and boost real wages. By making use of large, underutilised data, it can improve outcomes in services including retailing, health and education.

Read post

September

16
2024
Industry News

You need to start paying your student debt. No, really.

Time’s nearly up for federal student loan borrowers to start repaying or else face credit score consequences soon. “To protect the most vulnerable borrowers,” President Joe Biden last year offered a 12-month “on-ramp” to repayment “so that financially vulnerable borrowers who miss monthly payments during this period are not considered delinquent, reported to credit bureaus, placed in default, or referred to debt collection agencies.”

Read post

Weekly newsletter

Get DebtHub's weekly newsletter, packed with the latest economic trends, compliance news, and strategy insights that matter to collections professionals like you.