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April

11
2025
Compliance

Stop Texting/Calling Me! TCPA New Revocation Rules Partly In Effect On April 11, 2025

A reminder that on April 11, 2025, new rules go into effect for revocation of consent under the Telephone Consumer Protection Action (TCPA). On April 7, 2025, the FCC issued an Order which partially delays enforcement of one of the more complex aspects of the new rules.

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April

11
2025
Industry News

Chief Justice temporarily allows Trump Administration to fire members of independent agencies

Chief Justice John Roberts has issued a temporary stay of a decision by the U.S. Court of Appeals for the District of Columbia that barred the Trump Administration from firing members of two independent agency boards.

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April

10
2025

April

9
2025
Strategy

Financial Education Reimagined: Reaching Customers Who Don’t Answer the Phone, Text, or Email?

One of the most persistent frustrations in consumer finance—especially with subprime portfolios—is figuring out how to educate customers about their financial responsibilities, credit behavior, or available support… when they won’t pick up the phone, reply to texts, or open emails.

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April

9
2025
Trends

37% of Consumers Highly Concerned About Credit Card Fraud

A recent report, “Consumer Credit Economy: Credit Card Fraud,” a collaboration between PYMNTS Intelligence and i2c, reveals a substantial level of consumer concern surrounding this issue. It shows 28% of consumers having already fallen victim to credit card fraud within the last year. Moreover, 37% express being very or extremely worried about the prospect of unauthorized access to their credit card accounts.

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