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July

10
2024
Trends

New Data: Self-Service Innovation Emerges as Key to Credit Union Retention and Growth

Credit union (CU) members tend to value benefits such as personal service and a sense of community associated with CUs. Data reveals, however, that CU members increasingly show interest in self-service options and the convenience they provide. Like many digital-first consumers, CU members increasingly expect a seamless user experience across digital and physical channels. As a result, they choose providers that are up to speed on the latest innovations.

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July

10
2024
Industry News

Neiman Marcus Notifies Consumers of Data Breach

On June 24, 2024, Neiman Marcus Group LLC filed a notice of data breach with the Attorney General of Maine after discovering that an unauthorized party was able to access a database platform used by Neiman Marcus to store sensitive information. In this notice, Neiman Marcus explains that the incident resulted in an unauthorized party being able to access consumers’ sensitive information, which includes their names, contact information, dates of birth, Neiman Marcus or Bergdorf Goodman gift card numbers, partial credit card numbers, employee identification numbers and the last four numbers of Social Security numbers.

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July

9
2024
Industry News

CFPB Takes Action Against Fifth Third for Wrongfully Triggering Auto Repossessions and Opening Fake Bank Accounts

The Consumer Financial Protection Bureau (CFPB) today took action against repeat offender Fifth Third Bank for a range of illegal activities that would result in the bank paying $20 million in penalties in addition to paying redress to approximately 35,000 harmed consumers, including about 1,000 who had their cars repossessed.

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July

9
2024
Compliance

Are You a Data Broker? Are You sure? — California Issues Proposed Rule for Clarity

The California Privacy Protection Agency (“CPPA”) published their Notice of Proposed Rulemaking (“NPRM”) on July 5th. The NPRM is focused on the CPPA’s work around “data brokers” and the requirements that data brokers register with the CPPA under what is being referred to as the “Delete Act” (“Act”).

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July

9
2024
Compliance

New Resources on The Challenges of Fingerprint-Based Background Checks

Background checks are important tools for verifying information about an individual from public records and other resources. Potential employers and landlords conduct the most common background checks. However, not all background checks are created equal. Advances in technology and record-keeping mean more information is available about individuals than ever before.

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