In a move that could force businesses to overhaul their automated customer outreach, the Federal Communications Commission (FCC) has proposed new rules requiring companies to disclose when they use artificial intelligence (AI) to generate robocalls and texts, potentially reshaping the landscape of customer interactions and brand loyalty.
The FCC’s recent Notice of Proposed Rulemaking and Notice of Inquiry was released on August 8, 2024. While the proposed Rule is, deservedly, getting the most press, it’s important to pay attention to the Notice of Inquiry.
Many financial services providers would be required to allow consumers seeking assistance to be connected to a “real person” by clicking on one button, under a new Biden Administration “Time is Money” initiative.
Governor Kathy Hochul today announced three appointments to the New York State Supreme Court, Appellate Division Second Judicial Department. This class is comprised of highly skilled appointees who come from diverse personal and professional backgrounds, underscoring Governor Hochul’s commitment to ensuring New York State’s judiciary mirrors the wide array of people who call New York home.
The plaintiffs challenging the CFPB payday lending rule should not be entitled to an en banc rehearing because the issues they cite already have become final and the time for rehearing has lapsed, the CFPB said last week responding to a request for such a rehearing.
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